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ქართული English Deutsch Français Español Italiano Polski Română Nederlands Čeština Svenska Português Русский English (USA) ქართული1.2 This Privacy Policy applies to the use of the website for online vehicle information checks — vinwiser.com (hereinafter referred to as the “Website”), as well as to interactions with our official social media pages: Facebook, Instagram, LinkedIn, YouTube, TikTok (collectively referred to as “Social Media”), and to any other forms of communication with us — by email, phone or other digital channels (collectively referred to as “Contacts”).
1.3 “Personal Data” within the meaning of this Privacy Policy means any information that directly or indirectly allows you to be identified as a natural person, such as first name, last name, email address, phone number, and similar information. The term “you” in this Privacy Policy refers to a Website user, a visitor to our Social Media pages or any person who contacts us via the Contacts.1.4 When processing personal data, we are guided by the provisions of the General Data Protection Regulation and relevant recommendations of supervisory authorities.
1.5 By using our Website and Contacts to interact with us, including subscribing to newsletters, you confirm that you have read this Privacy Policy and accept its terms.1.6 Our Website and Social Media pages may contain links to third-party resources, including partner websites and other projects. Please note that this Privacy Policy does not apply to such resources. We are not responsible for data processing on third-party platforms.
1.7 We may periodically amend this Privacy Policy. We recommend reviewing this section from time to time to stay informed about the current version.1.8 Detailed information about the use of cookies is available in our separate Cookie Policy.
2.1 The controller of your personal data is IE Vinwiser (hereinafter referred to as “Vinwiser” or “We”). The company is registered in the Register of Legal Entities administered by the state enterprise of Georgia as: IE Vinwiser, reg. No. 345815086, Legal Address: Georgia, Batumi city, Zhiuli Shartava Avenue N 7, ap. 22.
2.2 For all matters related to the protection of personal data, you may contact our data protection specialist by email at support@vinwiser.com or by completing the form on the Website.
3.1.1 Directly from you — when you voluntarily provide information, for example, when registering on the Website, using our services, paying for orders or communicating with our support service via email or phone.
3.1.2 Automatically during your interaction with the Platform or our social media pages — for example, we may record order history, page visits, IP address, selected settings, link clicks, and other technical information.3.1.3 From external sources — from third parties and organizations, for example, partners who indicate you as a contact person or payment systems that provide transaction information.
3.2 If you provide us with personal data of other persons (for example, colleagues, employees or friends), you are responsible for the accuracy of such information and for obtaining consent for its transfer. If necessary, we may request confirmation of the legality of such transfer, for example, by completing relevant forms or consents.4.1.1 Creating an account, placing orders, and providing services (for example, vinwiser.com reports):
We process email addresses, social media data (Facebook, Google, Apple ID), encrypted passwords, and, where provided, first name, last name, phone number, represented entity, and similar information. We also record account usage dates, purchase history, and report history.
4.1.2 Processing and confirming payments:
We process the amount, date, email address, partial card number, IP address, as well as first name, last name, and address (if provided).
4.1.3 Generating and providing vinwiser.com reports:
Reports may include VIN, technical data, mileage history, restrictions, maintenance records, damage information, and photographs.
4.1.4 Analysis of Website and service usage:
Email address, IP address order history, discounts, geolocation, and activity on the Platform and its sections.
4.1.5 Quality control, reminders, and order-related communications:
We use email, VIN, correspondence, and, where available, name, phone number, position, and publicly available social media data.
4.1.6 Platform administration, security, and fraud prevention:
We process IP address, device information, cookies, analytics, links, and actions on the Website.
4.1.7 Social media management:
We process usernames, comments, likes, messages, reactions, attachments, and other related actions.
4.1.8 Marketing campaigns and email communications:
We use name, phone number, settings, language, geolocation, cookies, links, and preferences for personalization.
4.1.9 Surveys and quality research:
Email address, phone number, responses, ratings, and preferences.
4.1.10 Organization of contests and promotional activities:
Name, contact details, social media data, activity, and participation-related information.
4.1.11 Publication and management of reviews:
Name, email address, review content, date, and social media profile data.
4.1.12 Public information about vinwiser.com activities:
Photos, videos, excerpts from materials, and other presentation data.
4.1.13 Dispute and claim resolution:
Complaints, messages, name, contact details, represented entity information, and related content.
We may use your provided contact details (for example, email address or phone number) to contact you regarding your order or service provision, such as order confirmations, change notifications or reminders about incomplete orders.
These messages are necessary for fulfilling our obligations to you and are not considered marketing.
4.3 Processing Based on Consent:
You are not required to provide additional personal data. If a form contains optional fields or requires consent via a checkbox, you may choose not to complete or select them.
Voluntary provision of additional information (for example, via social media or optional fields) is considered consent to its processing.
You may withdraw your consent at any time via profile settings, links in emails or by contacting us at support@vinwiser.com. Processing of the withdrawal may take some time.
We may retain records of the date consent was given or withdrawn to comply with data protection requirements.
4.4 Accuracy of Personal Data:
You have the right to update and correct your data. In certain cases, we may request confirmation of its accuracy.
4.5 Automated Processing and Decision-Making:
To improve service quality, we may use automated algorithms to analyze your needs and make decisions without human involvement.
We regularly review the accuracy and fairness of such decisions. If you disagree, you may request that your case be reviewed by a specialist.
5.1 Newsletters and informational messages:
We may send you news about our services and activities, as well as offers from companies within our group, to your email address or phone number if you have given the relevant consent or are already our customer.
We may also contact you to request feedback on the quality of our services and your interaction with the vinwiser.com platform.
5.2 Personalization of marketing messages:
Based on your activity on the Website, we may tailor the content of our communications to make them more relevant and useful to you.
Such personalized messages are intended solely to improve user experience and do not affect service availability or quality if you opt out.
5.3 Data collection from newsletter interactions:
We may analyze which emails you open and which links you click to make future communications more relevant.
5.4 Data sharing for newsletters:
For the purposes of sending newsletters or assessing service quality, your contact details may be shared with our partners or other companies within our group, subject to compliance with applicable law.
5.5 Opt-out from direct marketing:
You may opt out of receiving newsletters at any time by clicking the “Unsubscribe” link in an email or by contacting us at support@vinwiser.com.
5.6 Processing time for withdrawal of consent:
After opting out, we will endeavor to stop communications as soon as possible; however, due to campaign planning cycles, you may receive one or more messages after withdrawal.
5.7 Consequences of withdrawal:
Opting out of marketing communications does not automatically result in deletion of your personal data or provision of a data usage report. A separate request is required.
5.8 Participation in contests and promotions:
All contests and promotions on vinwiser.com are voluntary. Participation may require the provision of personal data.
If you provide data of a third party (for example, a friend), you must inform them in advance and obtain their consent.
Data processing within contests is carried out in accordance with the rules of the specific promotion. You may withdraw consent at any time, but further participation will then be impossible.
5.9 Participant notifications and automation:
We may contact contest participants and publish information about winners on the Website, on social media, and through other official channels.
Registration and winner selection may be conducted using automated systems. If you do not agree with this method, participation will not be possible.
6.1 Responsible use of personal data: vinwiser.com places particular emphasis on confidentiality and processes only the personal data necessary to achieve clearly defined purposes.
6.2 Our data processing principles:
6.2.1 We strictly comply with applicable laws, including the General Data Protection Regulation.
6.2.2 Your data is processed lawfully, fairly, and transparently.
6.2.3 We use personal data solely for predetermined, explicit, and legitimate purposes and process it only within those purposes, except where otherwise permitted by law.
6.2.4 If inaccuracies are identified, we promptly update, supplement, suspend processing or delete the data.
6.2.5 Data is stored no longer than necessary for processing purposes and is then deleted or anonymized.
6.2.6 Transfer of data to third parties is permitted only in accordance with this Privacy Policy or legal requirements.
6.2.7 We ensure the security of your data using modern technical and organizational measures. Access to personal information is granted only to authorized personnel.
7.1 We may share your personal data with trusted partners and service providers that assist us in delivering vinwiser.com services at a high level:
7.1.1 Software providers used for order management and financial reporting;
7.1.2 IT service providers, including cloud hosting, telecommunications, and platform maintenance;
7.1.3 Partners providing marketing services, newsletters, and advertising campaigns;
7.1.4 Office productivity, file storage, and collaboration platforms;
7.1.5 Payment gateways and aggregators ensuring secure transaction processing;
7.1.6 Fraud prevention in payment processing.
7.2 To manage our social media pages, we may transfer information to the respective platforms:
7.2.1 Meta Platforms Ireland Ltd (Ireland) and Meta Platforms, Inc. (USA) — data transfers are based on adequacy decisions;
7.2.2 LinkedIn Ireland Unlimited Company and LinkedIn Corporation (USA) — data transfers are carried out under standard contractual clauses;
7.2.3 TikTok Technology Ltd (Ireland) — transfers may be based on adequacy decisions or SCCs;
7.2.4 YouTube Inc. (USA) — transfers are carried out under standard contractual terms.
As vinwiser.com manages only its official pages on the specified social media platforms, we recommend reviewing the privacy policies of each platform for additional information on data processing practices.
7.3 We may disclose your data to public authorities (for example, law enforcement agencies, courts or other authorized bodies) where required by law, in accordance with the legislation governing Vinwiser as specified in Section 2.1.
8.1 As a data subject, you have the following rights with respect to your personal data processed by vinwiser.com:
8.1.1 Right of access — to know whether your data is being processed and to obtain information about the purposes, duration, and sources of processing;
8.1.2 Right to rectification — to request correction or completion of inaccurate or incomplete personal data;
8.1.3 Right to erasure (right to be forgotten) — to request deletion of your data if it is no longer necessary or if processing was unlawful;
8.1.4 Right to restriction of processing — to limit processing in certain cases, such as when data accuracy is contested;
8.1.5 Right to object — to object to processing based on our legitimate interests or those of third parties;
8.1.6 Right to data portability — to request transfer of your data to yourself or another controller where processing is based on consent or a contract;
8.1.7 Right not to be subject to automated decision-making — to object to decisions producing legal effects based solely on automated processing, including profiling;
8.1.8 Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing;
8.1.9 Right to lodge a complaint — to file a complaint with a data protection supervisory authority.
8.2 To exercise your rights, you may contact us by email at support@vinwiser.com. We may request completion of a request form and identity verification.
8.3 For security purposes, we may request additional information to verify your identity and prevent unauthorized access.
8.4 Certain rights may be exercised directly through your account settings on vinwiser.com. Please note that deleting your account may result in loss of associated data.
8.5 We may refuse to fulfill your request (except objections to marketing processing) if prohibited by applicable law.
8.6 We do not charge a fee for exercising your rights. However, in the case of manifestly unfounded or excessive requests, we may charge a reasonable fee or refuse the request.
8.7 We will respond to your request within one month of receipt. In complex cases, this period may be extended by up to two additional months, with prior notice.
8.8 Upon deletion of your personal data at your request, we reserve the right to retain copies to the extent necessary to protect legitimate interests, resolve disputes, comply with legal obligations or meet regulatory requirements.
A cookie is a small text file stored in your browser or on your device (for example, a computer, tablet or smartphone) when you visit a website. We use cookies and similar technologies to ensure stable website operation, analyze platform usage, and improve user experience.
More detailed information about the types of cookies we use, as well as their purposes and retention periods, is available via the link Politique des cookies.
We reserve the right to amend and update this Privacy Policy at any time. The updated version becomes effective upon publication on the vinwiser.com Website. In the event of significant changes, we will additionally notify you by email, provided that you supplied it during registration or service use.
Last updated: 07.01.2026